Human Resources JDT2 Essay Example for Free

Human Resources JDT2 essaySummary Based on recent quality testing on the toys manufactured for elementary tutor aged churlren, it has been noted that the metal whistles contain an amount of lead that is over the joined States reasonedly gratifying limit for children age 7 and beneath. A large shipment is packaged and scheduled to depart at the end of the week. The whistles were manufactured under our go with name and at our own warehouse facility. Decision Alternatives flip ProcessIn creating the following accomplishable closing scenarios, the upbeat of this ships comp whatsoever is a massive patronage to everyone when a situation such as this arises. The outcome from any decisivenesss made not sole(prenominal) force the consumer of the product, but overly the Toy Company, its employees, stakeholders, and future customers based on the written report of the phoner. In shape to determine the opera hat decision, without favoritism, a decision model (7 mensurat ion decision making process) has been used to shoot each deciding deliberation. Therefore, understand that all possible alternatives have been researched and only the best three possible solutions have been included for review.Decision Alternatives Alternate Advantages and DisadvantagesExplain Decision Model or Process utilise for EachAdvantagesDisadvantagesFinancial regardsLegal considerationsEthical considerationsContact the sulfur American Ministry of Education7 step decision model, shown above.Allow product receiver to make decisionContamination of company reputation.50/50 chance of increased transcript make up.Release of legal obligations once South American Ministry accepts product. The possible loyalty of harm to innocent children is simply unethical. Reproduce Contaminated Toy7 step decision model, shown above. go along higher level of satisfaction.Increased costs of reproduction, product delivery late.Approximate cost of $100,000 result be incurred.Maintained federa l requirements even outside of geographical requirements. Providing safe products to all children.Ship fruit As Is7 step decision model, shown above.Lowered costs.Potential harm to innocent childrenPossible litigation cost if families choose to enact a class action. Possible litigation and class action suitThe subjugation of harm to innocent children is simply unethical. Decision Alternatives Alternate Considerations1. Contact the South American Ministry of EducationThis decision allow for allow for the receiver of the product to determine for themselves if in fact the shipment is not acceptable and needs re posed. Each government has developed their own criteria of quality control aspects, and should be respected in their own research and limitations of product quality. Within this decision the possibility of the cost of reproduction has a measure chance of a 50/50 percentage based on the request of the South American Ministry of Education. Also, the informing of and accepting of the product as is will place no further legal obligations on the toy company.2. Reproduce Contaminated ToyWithin the borders of the United States of America, this is the onlyacceptable decision to be made. The lead amounts found are above the legal limits and should by all considerations be destroyed and reproduced under the proper legal lead limit guidelines produced by the United States Consumer intersection point Safety Commission. The cost of this reproduction will fall solely on the shoulders of the company. The approximate cost to be incurred is $100,000. Also, in the making of this decision the Toy Company will be required to contact and inform the consumer of the production issue and the move being taken to remedy the issue. The consumer whitethorn in turn be upset at the tick off and remove their business from our company or may find our honesty in the situation to be respectable and assist in promoting our company due to highly ethical character display.3. Ship Produ ct As IsThe guidelines for lead contamination are much more detailed within the United States than that of some regions. The product could easily be shipped and arrive on time for the opening of school in the South American region expected to receive the whistles. The product information would be included in the packaging, expiration the decision for a return of the product to be determined on the chance someone will notice the lead limits information. This choice could possibly rid the company of any further expenses.However, this leaves to chance the harming of some(prenominal) children, the legal allegations that can be brought up by the South American Ministry of Education, and the extreme tarnish of the companys reputation within the United States and as a worldwide provider of childrens products. During the restricting of possible decisions to be established, a system of steps was employ to enable a criterion for selecting the best possible outcomes. Each of the previous actions stated posse a decision between respect, ethical bearing, or financial consideration. As a whole each of these three actions must be carefully considered as a possible benefit to the company, as well as a possible strike against the reputation that has been so carefully created through producing top quality products for children all over the world. Alternative passport testimony JustificationOf the three best available choices the superior choice would be the Reproduction of the Product. The reasoning in this decision is Legal Aspect Although as a company legal retaliation could be avoided if theconsumer original the product as is after being fully informed, the families of the children entangled will still have the legal right to produce a class action claiming Product Liability on the part of the company for allowing the acceptance of the product by the South American Ministry of Education. Under Product Liability when individuals are harmed by an unsafe product, they may have a Cause of Action against the persons who designed, manufactured, sold, or furnished that product. Wests Encyclopedia of American Law, edition 2. (2008)Financial Aspect The reproducing of the product will initially cost the company approximately $100,000. This by all considerations is a financial blow to any company however, if you consider the alternative cost of on-going litigation and a class action pay-out, $100,000 seems rather insufficient. Also consider the possible benefit from this exhalation of monies not only will the children involved not be affected negatively by a product produce in the land of the free, but the word will quickly spread nigh the companies quick action plan to resolve an issue for the safety of their consumer, beforehand being forced to do so by the courts. In addition to the consideration of time, effort, and the expense of recovery, an effective plan to recover from the button incurred on the reproduction of the product there are a few m ajors concerns that will be on the front line of significance Brand Protection The importance of brand protection is only outweighed by the health and safety concerns of the consumer. Cost recovery is a secondary concern. (Belcastro Alfonso, 2011)Supplier relationships. Supplier issues that may make cost recovery difficult include difficulties in tracking supplier contracts or supplier insurance documentation and preservation of supplier business relationships. (Belcastro Alfonso, 2011)Ethical Aspect For a moment allow us look at this situation from the consumers side. Would we as parents want the toy company we pull to first consider our children before their personal gain? I would assume anyone would agree that a child should never be subjected to the cruelty of mass production oversight in the products that will be utilized to teach them, care for them, feed them, or protect them. As a company the media would portray any action little than replacement of the product as a gro tesquedisplay of unethical and venom behavior. All businesses, small and large, have an ethical obligation to their consumers, first of all to provide the product purchased and thus to not harm anyone-including the consumer. (Gray, 2011) Product safety is an ethical obligation to the extent that companies have a occupation to provide consumers with whatever it is they pay for and products are assumed to be safe for ordinary use. (Gray, 2011) Alternative Recommendation Recommendation AnalysisOverall, the purpose behind any decision that focuses on an issue that requires action on the part of the company is the ethical obligation the company has, not only to the consumer of the product but excessively to the employee that we depend on to produce the product, the children for which the product is purchased, and the Board of decision makers for the company and the general public that will recommend our product or company to others based on previous experiences. By providing a less t han optimal product, we as a company, say that it is acceptable to lessen our value when the product is for children outside of the United States this is not an acceptable way of thinking, nor an acceptable reputation of the company and its stakeholders.Moving forward on the remanufacturing of the whistle-even though it is a costly choice-will show for the value the company holds in their customers and the general population of consumers. Displaying a behavior of ethical decision practices will develop a stronger relationship between consumer and producer. This behavior can also produce a chain reaction of ethical revisions in other company actions. In catamenia business the dollar comes before the consumer-making a move to be above the competition will place the company above others in their guarantee to produce only the best. Alternative Recommendation Social tariffThe remanufacturing of the product will display this company as being of the utmost ethical level in protecting its consumers even though the consumer is not on the American soil. Placing consideration in the safety and well-being of children of all aspects of geographical location, financial status, and nationality shows American and foreign manufacturing companies that the dollars involved do not come before that of the safety of the people that depend on our moral stature as a producer of childrens toys.By maintaining the same standards internationally as we would within the American borders, with our products we can inevitably lessen the boundaries between product and consumer all over the world. The ground floor for a decision has been laid for all involved in the determination of an appropriate action in this case. Based on the information provided here, it is desired that a decision based on the good of all mankind-both producer and consumer will be in consideration in the deciding of the steps to follow. The American people base much of their perception of a company on its viewpoint to t he greater good to humanity this should what is seen in the products we supply.ReferencesBelcastro, Denny and Alfonso, Bert, October 2011, Capturing Recall Costs Measuring and regain the Losses Retrieved on December 27, 2013, http//www.ey.com/Publication/vwLUAssets/Capturing_Recall_Costs/$FILE/Capturing_recall_costs.pdf.Gray, JW, May 16, 2011, Moral Issues Related to Consumers, retrieved from http//ethicalrealism.wordpress.com/2011/05/16/moral-issues-related-to-consumers/Product Liability. (n.d.) Wests Encyclopedia of American Law, edition 2. (2008). Retrieved December 27 2013 from http//legal-dictionary.thefreedictionary.com/Product+Liability